1. Introduction

SAMFE C. L. LTDA, under the ID 31.871.570/001-80, based in Brazil and doing business as Prime Leads AI (“we,” “us,” or “our”), is committed to protecting your privacy. This Privacy Policy describes how we collect, use, disclose, and protect your information when you visit our website, use our services, or interact with us.

By using our website or services, you consent to the terms of this Privacy Policy. If you disagree with any part of this Privacy Policy, please discontinue using our website and services.

2. Information We Collect

We collect personal and business information to provide and enhance our services. This includes:

• Contact Information: Name, email address, phone number, business address, and other details you provide.

• Business Information: Details about your business, including industry, team size, and any relevant lead generation preferences.

• Usage Information: Details about your use of our website and services, including IP address, browser type, device information, and other diagnostic data.

• Lead Data: Information regarding leads provided by our clients, including data reactivation details, lead status, and relevant interaction history.

3. How We Use Your Information

We use the collected information for various purposes, including:

• Service Delivery: To provide our AI-powered lead generation and re-engagement services, including delivering SMS campaigns on behalf of clients.

• Compliance and Security: To ensure compliance with TCPA and other regulations, including data handling, opt-out management, and secure information storage.

• Service Improvement: To understand how our website and services are used, enabling us to improve and optimize user experience.

• Customer Support: To provide support and respond to your inquiries, feedback, or issues.

4. Information Sharing and Disclosure

We may share information in the following situations:

• With Service Providers: We work with third-party vendors for data storage, analytics, communication, and other operational needs. These providers adhere to data privacy and security standards.

• For Legal Compliance: We may disclose your information if required to comply with a legal obligation, including TCPA and other regulatory mandates.

• With Business Partners: With your consent, we may share information with partners for marketing or service delivery purposes.

5. Data Security

We employ industry-standard measures to protect your data, including encryption, secure servers, and limited access to sensitive information. However, no transmission over the internet or method of electronic storage is completely secure. While we strive to protect your data, we cannot guarantee its absolute security.

6. User Rights and Choices

As a user, you have the following rights regarding your personal information:

• Access and Correction: You may request access to or correction of your personal data.

• Data Deletion: You may request that we delete your personal data, subject to legal or contractual restrictions.

• Marketing Opt-Out: You can opt out of marketing communications at any time by following the instructions in each communication or contacting us directly.

7. Compliance with TCPA and Local Laws

Prime Leads AI operates in compliance with TCPA regulations, including opt-out management and proper data handling. However, we advise all clients to consult with their legal advisors to ensure full compliance with TCPA and other relevant regulations for their lead generation efforts. Prime Leads AI is not a legal advisor.

8. International Data Transfers

As a Brazil-based company, your information may be transferred to and stored in jurisdictions outside of your own. By using our services, you consent to such transfers, provided they meet our privacy and security standards.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page, and we will update the effective date. We encourage you to review this Privacy Policy periodically for any updates.

10. Contact Us

For questions or concerns about this Privacy Policy or our data practices, please contact us at:

Prime Leads AI
SAMFE C. L. LTDA
Email: Felipe Tasselli
Address: felipe@primeleadsai.com